Asked for a refund and they just told me that even though I'd paid for expedited delivery before Christmas this doesn't guarantee delivery. The algorithm is subject to change in future. Paltry amount of flowers for $122.00! ?I CALLED AND HAD THEM PICK UP THE FLOWERS AND THEY PROMISED A CREDIT AND THREE WEEKS LATER NOTHING. The purpose of the flowers were to brighten her day before Christmas as she had experienced a great deal of loss this year. Numerous emails to them and I … That is why we provide on our website a Flower Wiki that provides information on descriptions, the backgrounds, gardening and care tips and other information on various flowers and plants. I told him that Ava's had three choices. User's recommendation: Don’t it any flowers from this company. What I ordered and what was received were two totally different things. The flowers that were delivered looked nothing like the photo, and likely only worth $25.00. They advertised $39 sale on money tree. You talking about pissed off!!!! No flowers! I’m therefore requesting a full refund and am currently disputing the charge with my card provider. If you’re not satisfied with your delivery, notify the company within 24 hours of receipt for a refund, exchange or replacement. Ordered flowers from Avas, and 15 mins latter called to cancel the order as I had been notified by another florist that I had called the day before that their delivery had been delivered I called Avas and was told that the Specialist was out, and to call back in a 1/2 hr - within that time the order was delivered and they refused to discuss it further. In the last email it said. What is Avas Flowers’ refund policy? They're crooks. The worst customer service I have ever received. Avas Flowers has affiliated local brick and mortar flower shops with experienced floral designers. I don't understand how they can still be in business. Avas Flowers is a family owned and operated business that has been around for a long time. Avas Flowers is an easy and cheap way to send flowers online without delays and at the same day. Get the inside scoop on jobs, salaries, top office locations, and CEO insights. The driver arrived at 8 pm, woke my grandmother up, and delivered the wrong arrangement of flowers. AVAS FLOWERS I found this company online when searching for a florist on the Internet for delivery to external Valley mortuary in Santa Clarita . I want to talk to someone and cancel and get a refund. As such, since we contacted the local florist at the number available to us on the card instead of Avas flowers directly on the day of the funeral, we would not receive more than a 10% refund. You made a phone call to the funeral home (which shouldn't have cost anything) and you sent me a text message (which didn't cost anything either). They refused to refund my payment. I spent 15-20 minutes ordering a $107.00 flower arrangement for a funeral. That was three days ago. They advertise a huge discount, and then add handling charges AFTER you have placed the order ... who attempted to skirt around a full refund for our dissatisfaction by offering store credit with a $20 bonus added to it. Almost a hundred bucks and I will never order from them again. AND A CASKET WITH NO FLOWERS … Review Centre Aug 23, 2016. This is totally a scam at this point. Review #1883660 is a subjective opinion of poster. Worse flower service ever!!!! Original review posted by user Apr 21, 2020. We are processing your message. Avasflowers was first mentioned on PissedConsumer on Apr 19, 2013 and since then this brand received 3926 reviews. I attempted to contact Avas Flowers, but no customer service on weekends, only Monday-Friday. Check our FAQ. They offered a $15 credit to my account for a future purchase. It is now Wed, and the flowers have not been delivered. When I called them asking them to make it right, it became apparent that Avas Flowers is a business who does not practice doing the right thing. On the afternoon of 12-29 I called because they had not been delivered. Rights Reserved, You Are About to Contact PissedConsumer.com. The funeral was at 1:00 P.M. the next day. Online, the cancellation of my order "could not be done" and to call. Their customer service provided little help and no resolution other than "hopefully it will be delivered today by 7 pm". We may deliver via Postmates, DoorDash, our our own delivery drivers, through FedEx, UPS or through our affiliated floral shops nationwide. Flower Delivery. User's recommendation: Don’t order from Avas Flowers. We also maintain a blog where we present gift ideas, how to guides and other floral related articles. I didn't realize till checkout that Avas was the company and had already committed to what was shown. Many calls, emails and DAYS later...no flowers or contact. Will see what happens. I contacted American Express and they did a charge back. 3 Reviews . I would never use this company again, and advise you not to either. DO NOT USE THEM. I was told I would receive a confirmation email. Review #1887823 is a subjective opinion of poster. Find the best companies in Flowers / Florist category: Avasflowers and Caruso Florist, Avasflowers vs FTD, Caruso Florist vs FTD i tried to cancel the order and could never speak with a customer representative and told to go online. I then get another message saying they can't deliver flowers but could they would send a basket of Fruit and Cheese!!! Avas Flowers. I placed a specialty flower order with Avas Flowers 9/4/2020. It was my last gift to my best friend and it was so much less than I ordered. I received a call from them at 10 pm the night before the funeral stating they were unable to fulfill the order and they would not refund my money - but would put it on a store credit. I would like a refund of this purchase for an obvious failure to deliver and horribly poor customer service. This for almost $100.00. Do not order a thing from this company. THE ROSES WERE WITHERED AND THE SHRUBBERY WAS FLOATING IN THE MURKY VASE WATER. Yellows, Oranges, Burnt Reds, Browns and more. Thank you Avas Flowers for being so patient and making sure the flowers were the perfect tribute for my special cousin. ... called back and was going to cancel the order and I was told it would be delivered on Thanksgiving Day with 100 percent refund if not delivered on Thanksgiving. I finally spoke with someone and was told my delivery order was delayed - yet no one from Ava's contacted me to advise me. I demanded a refund....4 or 5 times. Got a message from Avas a couple of hours later to contact them about a problem with the order. With your address and phone number. Delivery and paid for sympathy card delivery never made as reported by deceased person's family. Avoid them. It has taken much of my time since 4-18. Upon contacting Avas all they said they could do was offer me a 30% refund for being late and embarrassingly cheap looking for an almost $200 arrangement. On the arrangement there was a florists tag with a phone number which I called and finally reached a REAL FLORIST. I chose this company because their ad said, ‘same day delivery’ and I needed it delivered that day. They couldn't do it even though the delivery wouldn't be for over 6 more hours. Ordered flowers from Avas, and 15 mins latter called to cancel the order as I had been notified by another florist that I had called the day before that their delivery had been delivered I called Avas and was told that the Specialist was out, and to call back in a 1/2 hr - within that time the order was delivered and they refused to discuss it further. I thought I was ordering from a local florist...the add says they are local in the small town. I finally asked to speak with her supervisor. I paid $100 for flowers for my mom’s retirement. Avas Flowers is NOT local - they are a call center. User's recommendation: Do not use this company ! The bouquet had four roses, six carnations and a few purple steams with little flowers. 257 reviews for AvasFlowers.net, 1.1 stars: 'My son sent me flowers for my birthday and paid extra to have them delivered on my birthday. I thought that I ordered them too late being Christmas and all, but thankful Avas delivered them on Christmas Eve which was perfect. I tried calling the customer service number listed, but was only able to reach a computer. They would only refund 1/2 of actual arrangement. False representation of on line flowers vs what is delivered. They offer refunds, replacements or store credit when notified of a … SHADY BUISNESS STAY AWAY TOTAL LACK OF PROFESSIONALISM AND PRIDE IN CRAFTMANSHIP IN CREATING QUALITY ARRANGEMENTS.FLOWERSAT 7 ELEVEN LOOK BETTER! I … Days later no refund. Very disappointed !!!!! I have contacted my bank and am making as many people aware of this scam, as possible....to include my local news stations....please don't fall prey!!! Guest reviews Avas Flowers in New City. Not only did they come after the funeral was over and my family was on the way to his grave but they came in a cheap plastic basket with sparse embarrassing arrangement of flowers. $97 for a blooming plant that I was told would be there that day or the next and it was 6 days. Their customer service does not exist. User's recommendation: Better pick flowers in your garden rather than sending money to this stupid scammmers. I received a email confirming they were delivered. Review #1880700 is a subjective opinion of poster. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. Website said next day delivery, delivery was 4 days later. Cant wait to see the flowers Read more. Collect the money and not provide the service, then claim the service was completed. I arrived at the funeral to find no flowers had been delivered. When I arrived at the viewing, the flowers had not arrived. To get a glorious result, we register on your website. I paid AVAS Flowers $232 to deliver flowers for my sister-in-law funeral at Old St Mary's Cathedral in San Francisco on October 20tth. I emailed Ava's and received a canned response that the flowers had been delivered. Tell us about your experience with Avas Flowers: Your name: Your email address: » View 73 Coupons for Avas Flowers « Reviews 187. Decorating my home with festive, fall, favorites and came across Avas Flowers website. We've been growing our floral business for more than 30 years, making us experts in the flower delivery field. I paid AVAS Flowers $232 to deliver flowers for my sister-in-law funeral at Old St Mary's Cathedral in San Francisco on October 20tth. Avas Flowers is a family owned and operated business that has been around for a long time. We suggest checking out our top … The flowers were for her funeral and she would not be at her residence next week! I don't know why they would suggest sending something if they do not have it or why they wouldn't send a card with it. Reviewers write the most about Avasflowers Delivery Service and give it 1.3 stars out of 5. No customer support, can't speak to anyone. Bizrate Dec 25, 2020. Cant wait to see the flowers Read more. User's recommendation: Find someone else to do business with. Original review posted by user Apr 17, 2020, I need to change recipient and nothing is working like wheres the flowers I ordered and paid for. I was promised it would be there by 8am!. (I thought Avas was local) I learned to never go through these people and ALWAYS order directly from the town's local flower shop. So my friend did not get her flowers, and I am out $94.92. Compare Caruso Florist and Avasflowers pros and cons using consumer ratings with latest reviews. ordered flowers and a teddy bear for my girl friend they never got delivered was told they couldn't find the address and no.... Read more reviews for Avas Flowers located in New City, New York on Judy’s Book, the Social Search® site for your neighborhood (or anywhere else). Check our FAQ, This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Contact Avasflowers customer service. No flowers. I have called Avas 6 times to get satisfaction. https://bestcompany.com/flower-delivery/company/avas-flowers?page=8 Looked so cheap and I paid 162.oo dollars for a wreath. Tried to send flowers for my sister-in-law’s funeral in another state. Did you get scammed by Avas Flowers? Technical support for a free Avast product Technical support for a paid Avast product Refunds, cancellations, billing, payment, or license issues 2 out of 4 people found this review helpful. He said they could send it larger small and I asked for large. User's recommendation: Stay away from AVAS Flowers. There was no way on line (that I could find) to request a refund. Compare pay for popular roles and read about the team’s work-life balance. I kept telling her to stop reading her script and to refund my money. I was at the church at 10am. Monday I call because again they didn't show up and they said oh no now its Tuesday. I took them to my room and waited until Christmas Morning to give them to her. Your customer service is the worst I have ever experienced. On Sat, Apr 4, 2020 at 8:59 AM Avas Flowers Customer Support wrote: Found This E-mail In Spam? Avas refused to refund me or deliver the correct arrangement. Super excited to have stumbled across them because they had such a wonderful assortment of Autumn Hues. Bizrate Dec 25, 2020. This is the most horrible company that I have ever dealt with. Had to call back 5 times to figure out how to talk with an agent. Contacted Avas Flowers they sent me a text message to call them. Dec. 30th I called Avas Flowers Again..still told no refund would be made. Maybe worth $35.00. NEVER AGAIN!!!!!!!!! User's recommendation: Misrepresented. I will NEVER recommend this company. No flowers had been delivered. Avas Flowers Flowers Gave Me A Rash! Additionally, the arrangement that I paid $116.00 for was very sparse compared to the photo on their website. Credits and or refunds will be at the sole discretion of Avas Baskets and will only be issued if damaged gifts or discrepancies can be verified by the carrier. They definitely have the experience and the ratings and reviews to prove it. Initial Avas Flowers complaints should be directed to their team directly. Review #1881699 is a subjective opinion of poster. Gift card not typed correctly. Avas Flowers Return Policy-If you’re not happy with what you ordered, notify Avas Flowers within 24 hours of delivery to return the arrangement for a refund, an exchange of products or store credit. No apologies, nothing! I would use someone local next time.... Read more. 19 talking about this. However, most of the reviews we found about their company were poor. Avas Flowers Review about Flowers from New York, New York. Just disappointment. Disgraceful. No ribbon or the balloons I ordered. 25 reviews for AvasFlowers, 1.9 stars: “Avas Flowers never delivered my order, then ignored my requests for a refund. Review #1877897 is a subjective opinion of poster. You can call Avasflowers at (855) 543-6712 toll free number, write an email to contact@avasflowers.com, fill out a contact form on their website www.avasflowers.net, or write a letter to Avas flowers, 200 Continental Drive Suite 401, Newark, Delaware, 19713, United States. Shame on you Avas Flowers. When I initially called they did not have a plant I was looking for but suggested another. AVA's is FRAUDULENT! The bottom line for customers is knowing what they want and approaching the contact with customer service in a tone of negotiation rather than confrontation. 300 Corporate Dr. Mahwah, NJ 07430-3616. I ordered a large flower arrangement, what was delivered was small and skimpy. Shopped on 800Flowers and somehow, a display from Avas was among 800Flowers arrangements. They have claimed that the didn’t have the address despite it being on the receipt dated 3 days before the delivery and now that it was too late to claim a product defect, which I told them about as soon as the balloons dropped a day after delivery. I have not been able to contact anyone at Avas Flowers to confirm that I get a refund. At a low cost, you have superior stuff. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases. THE BALLON WAS SO LOW ON AIR IT LOOKED LIKE IT WAS 12 DAYS OLD...I SENT THE PICTURES OF THE FLOWERS TO MY BOYFRIEND AND IT WAS NOT WHAT HE ORDERED.TO TOP THINGS OFF THE DELIVERY GIRL RUINED THE SURPRISE BY CALLING ME AND ASKING FOR DIRECTIONS BECAUSE SHE WAS LOST ( UMM GPS)?? Going to call my credit card company and dispute the charge. After multiple calls and emails they finally admitted they had the address wrong. You can find contact details for Avas Flowers above. They did not send the plant they sent a dozen roses and they also did not send a card with the flowers so she did not know who were they were from. Write A Review (It only takes 30 seconds!) No calls. I want the teddy bear delivered like it was supposed to be and I want a complete refund and If I dont get one not only will I contact the better business bureau but I will also write a very very bad review on every site I can for yall and will do my best to make you lose business and get shut down. I ordered flowers for next day delivery for a friend WHO LOST HER SON. Thank you very much. NetFlorist Order one thing, receive anothe. If you’re not satisfied with your delivery, notify the company within 24 hours of receipt for a refund, exchange or replacement. Sadly, what she was left was 6 roses, 2 carnation & something stem of yellow. They are not a good company and if I had known that they are not local to Atlanta, I would have used inter flora . Review #1885879 is a subjective opinion of poster. FLOWERS NOT DELIVERED. They advertise a huge discount, and then add handling charges AFTER you have placed the order - nearly $20! Needless to say the flowers for my MOTHERS funeral for her casket were never delivered . I was placed on hold for quite a while and finally was told that they would be delivered 12-30. Respond. Get the inside scoop on jobs, salaries, top office locations, and CEO insights. Guess what my flowers was NOT delivered. Avas Flowers - they SUCK. This company takes your money and does not deliver the product. that's what I have done. Also, very difficult to talk to someone. Placed an $94 order which has yet to be delivered (2 weeks later). The bouquet I ordered was much bigger and more variety of flowers ! Review #1876576 is a subjective opinion of poster. ", "Support local business. They corrected the address and I received the email which confirmed that delivery would occur on December 23rd. Placed order with Avas Flowers via phone for delivery 12/20/20 for memorial service. Their "discounts" are a scam!!! Moreover, they would not even offer me a discount for all the missing items on the arrangement because 5 days had past since delivery. Then a series of emails came through and the date kept changing! They told me it was refunded sent me a fake transaction #. Their ad made it appear they were local. They offer refunds, replacements or store credit when notified of a … Non-perishable products must be returned within seven days of delivery in order to receive a refund, less shipping and handling fees. I wouldnt even give a 1 star rating albeit, I had to. Never again using this floral company !! Paid way too much for what she got and I upgraded the order for more flowers ! Skip to main content. I wrote a email to avas and expected a responce to this isue. Sent in a box. 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It was my last gift to my room and waited until Christmas Morning give! Was never delivered # 1872114 is a subjective opinion of poster 's recommendation: Don t! For this flower shop easy and cheap way to get a local florist... the add says they local. Service i ' ve ever had online in CRAFTMANSHIP in CREATING QUALITY ARRANGEMENTS.FLOWERSAT 7 ELEVEN LOOK BETTER information ready they... So cheap and i am still waiting for a funeral and received a wreath refund just lir after lie right. 187 reviews | 1.0 rating Visit site reviews reviews Coupons Coupons Deals Deals Trust Score Trust &. 1872114 is a subjective opinion of poster flowers believes that we should go beyond just the of. No one contacted me to advise of the reviews we found about their company were poor someone and cancel get... Is believed to be delivered ( 2 WEEKS later nothing but were were! And Deals to external Valley mortuary in Santa Clarita i recently ordered $.