Write your (employer’s) name & address in starting, and write the date and proceed with the name of HR’s person or any other holder with a name of the company and address. CONCLUSION. I trust that your firm will make every effort possible to clear up this situation. How to Write the Perfect Complaint Letter, Appeal to higher authorities when complaint letters don't work, Complain about a faulty delivery or a shipping error, Complain about poor facilities or equipment, Complain about an unfair insurance payment or settlement, Complain about overdue work or poor workmanship, Complain about poor service or a faulty product, Complain about a radio or television broadcast, Write a complaint letter to a subordinate. Identify the employee in question, and state all the relevant facts concerning the case. There are many reasons you, ll face in our day to day life which tends you to write a complaint letter. I think you should be aware of the language that one of your employees is using in the children's shoe department. This morning, my wife rang for assistance. Attention (Company/Business Name) To whom it may concern / To the Supervisor (name) / To the Manager (name), My name is Jane Smith, and I would like to lodge a formal complaint regarding the rude treatment I received by one of … I was at the [Name] branch for a check withdrawal, then this one employee [describe the issue, his post and name, if remember]. I hope this letter will ultimately benefit you. So if you see some odd attitude from the people working with you or under you then … Then, provide details, facts, and evidence that support the claim you're making. Express thanks and request for the response ASAP. Since your letter focuses on a single individual, avoid making generalizations about the company or organization. I have been a faithful and loyal customer for your company_____ (name of company) for XX years now. Complaint letters are letters written to a certain authority to address an unacceptable or unsatisfactory behavior or situation. I understand and appreciate your bank's policy on quick service. However, this complaint is quite serious and the disciplinary action that management takes in such situations is clearly written in the employee handbook. Include any suggestions you may have about rectifying the situation. A complain letter about harassment can be written by an employee against a colleague or superior to the concerned authority by producing ample proof for the same since it is the reputation of another employee in question. This sample customer service complaint letter cites a rude employee during a product return situation. Below are some tips which you must be keeping in your mind while writing the complaint letter against the employee. I trust that if I shop in your store in the future, I will not overhear such comments again. Now the question is what makes the writer write this complaint letter? The letter may have been edited as you are only entitled to see the parts that relate to you. Instead of stopping the spraying so I could retrieve the cat before it became contaminated with the insecticide, your employee deliberately sprayed my cat. –Third paragraph-Mention Also available: more free printables including hardship Letters… In this view, this is the competition of attitude only to get a better report than other colleagues. His identification tag shows the name John. This letter can be used by any employee working in hostel, company or office or any other possible place. I have appreciated your courteous service through the years and doubt that you would condone such behavior from your employees. He seemed to think it was funny. Being a concerned employee it is the duty of every individual to behave nicely and organized with co-workers, seniors, etc in the business world. All rights reserved. The incident disturbed both of us. The day he has joined our team, he has been repeatedly passing disturbing comments over me. I personally feel he has no place interacting with the public when he lacks the most basic sense of propriety and kindness. If he ever approaches me again in a similar manner, I will press sexual harassment charges. Please remind Mr. Doe of the impropriety of making unwanted advances. WriteExpress® and Rhymer® are registered trademarks of WriteExpress Corporation. This afternoon I phoned your business for help. Required fields are marked *. She was rude to my wife and did not help her back into bed. Enclosed is the bill for examination and treatment by our veterinarian. Click Here To Get Complaint letter about employee behaviour. We are attaching it again with this letter. Respected sir, My name is Ted Hughes, and I want to file a complaint regarding the rude treatment I received by one of your employees on the 02/06/2017 at your merchandising department. Whatever action you decide to take, my daughter and I are certainly willing to act as witnesses. Make sure write your letter in proper and professional format otherwise, it can be rejected. LAYOUT OF COMPLAINT LETTER. Complaint Letter Templates. This type of disrespectful behavior cannot be tolerated by the company. For several weeks I have experienced such rude treatment from one of your tellers that I refuse to tolerate it any longer. A complaint letter to a supervisor, as the name states, is written by an employee to his manager or supervisor in which the employee makes a formal complaint about the prevalent issue. Avoid insulting the employee, but accurately describe what he or she did or said that merits a complaint. Writing a letter of complaint for services not rendered or inefficiency is a job that requires consideration and sensitivity. After cashing a check at the window, I asked her if she would verify my savings balance. I would like to continue doing business with your firm, but not through Mr. Doe. I doubt that she is typical of your employees; however, I think that someone should talk to her soon before your business suffers. This is an official complaint letter that is written to the bank by the customers in order to inform the authorities about the rude behavior or wrong treatment of the employees in the bank with the customers and clients. I trust you will speak to this nurse about the importance of prompt service as well as sensitivity in responding to patients' requests. She then called "Next, please," before I had a chance to look the statement over to see if I had any questions. With 179 example business and personal complaint letters, each final edited and ready to submit, these letters will help you truly master the tips of complaint letter writing, and improve your English writing proficiency. To write a letter of complaint to human resources, start off by explaining what your complaint is about. If my cat becomes ill from this experience, you will surely hear from me again. All of us need to learn something new occasionally. Request for the response as soon as possible. Subject-complaint letter for employee rudeness. Dear Sir/Madam, I am writing to you because I would like to discuss on my employees. Discuss the action you are about to take if your problem is not resolved with the help after writing the complaint letter. Michael Walker. doubt that you would countenance such behavior. I have persistently tried to talk to him regarding his behavior but unfortunately, Mr. Smith did not co-operat… When working at a workplace, especially in such a fast-paced world and continuously changing working environments, various issues can arise for which the employee seeks resolution through his supervisor. After receiving all of my information, I asked Miss Mary about all this then she said she has no idea about the style and shipment and on the other hand as we know you have handed over this buyer to Miss Mary and she refused about the fact in front of whole merchandising team. Rude Employee Complaint Letter. Mention the action you have taken from your side before writing the complaint letter. Say that you would appreciate the company's help in. It occurred approximately at 02 pm after the lunch when we all settled down in our seats, I have received an email from one of our astute buyers that they are going to canceled all our orders as they are not getting a single sample of style no-fames43 and claimed 805 debits against the supposed shipment. 21 South St. King Avenue, California. Please ask them to be more patient with clients who have questions. – [Describe here the incident] –. I was shocked to hear him repeatedly refer to some children with words such as "bastards" or "dwarfs." It is known for great customer service, but recently, I came across disappointment with one of your employees. Your email address will not be published. You should also explain any attempts you've made to solve the problem yourself. 05/06/2017. Subject-complaint letter for employee rudeness. When you define the problem, detail how your co-worker’s behavior is affecting your work. One of them is a complaint letter about employee rudeness, such letters are always written to the superior authority to whom he/she is complaining about an employee. A woman identifying herself as Jane Doe answered the phone and proceeded to talk in a most rude and vulgar manner. 6 th May 2017 I don't know how many people he has offended, but I found it so offensive that I don't want to go into that part of the store again. Recently, one of your representatives, John Doe, came over to my apartment to drop off some information I had requested. Business Letter with Sample, Examples, Pdf & Format: Appointment Letter for Job with Format & Examples: Apology Letter to Friend with Samples, Examples & Pdf, Job Application Letter for any Vacancy with Samples & Examples. It can be used to file a complaint against your co-worker or any member of the administration or staff. Write the full name of the organisation along with its address below. Demonstrate nicely the output you are expecting out of the complaint letter. Assure the reader of your willingness to cooperate if any action needs to be taken against the employee, and express your confidence that the reader will handle the situation appropriately. When contacting your respective authority, provide your full name, the date the incident that took place along with any proof. Now write the subject matter of the letter. Begin the letter by writing something like, “I’m writing this letter to report a conflict I am currently having with employee, Jane Watkins.” Continue writing something like, “Because of several incidents that have occurred between her and me, I feel that it is time to make an official complaint. I was very upset and feared that my cat might become ill from his malicious behavior. You can even attach the evidence required for the accusation. Name, address, and designation of the authorized body. Yours is an organization of very good repute. While your helper was spraying my lawn this morning, my cat slipped out of the house onto the lawn. If she continues to have this attitude, I will move my accounts to another bank. Complaint Letter for Rude Behaviour of an Employee . Just download one, open it in a PDF reader, and print. Write this letter in a calm, controlled tone. I trust that you will speak to her about polite customer service. In short, I don’t want such employees in my team. Download Complaint Letters for rude Behavior: In the future we will try to add more letters in this regard so that you can have more and more choices for choosing the right words. –Second, paragraph-Put forward the problem in brief and the detailed information of it. No employee has a right to disrespect and be rude toward any other employee. Make it brief, impressive and to the point with a proper layout to be noticed. Write down if you have faced any type of discrimination on the basis of age, gender, color, caste or religion, etc. My name is Ted Hughes, and I want to file a complaint regarding the rude treatment I received by one of your employees on the 02/06/2017 at your merchandising department. Since your letter focuses on a single individual, avoid making generalizations about the company or … This kind of treatment is never expected from such a reputed Bank. Explain the incident in detail. Please cancel my contract for future sprayings. The words she used are commonly referred to by their first letter by people with manners. I was, however, not impressed with the abrupt way your teller, Jane Doe, served me this morning. Write the head authorities of the organization under which the employee is working. I trust that with our next child, my wife will have a more pleasant stay in your facility. Save my name, email, and website in this browser for the next time I comment. Do not describe him or her on a personal level. For the time being, I have just taken some of the authority of her and strictly wanted you to take the action against her. Here the topic is employee rudeness when an employee is unable to fulfill the desiring target or misbehaves in his work instead of apologizing then only a letter is framed. Mention how this problem is affecting you and your work. If you need me to testify concerning Dr. Doe's medical practices, I am willing to do so. As I was shopping in your store yesterday, I overheard two employees, Jake and Thomas, laughing and making obscene remarks about some of the customers in the store. This letter will have the same format as the formal ones. It is a formal letter, and needs to be formally addressed and formatted, leaving out personal grudges and emotional innuendo. To do this with a complaint letter, first define the problem. Firstly summarise all the information about what you are complaining about and make a rough picture of it in mind. Perhaps your employees in the lumber department need a reminder that not everyone knows what a joist is. If it says this, bring the completed form with you, or ask the person doing the interview how you can send it to them. She told me with some exasperation to wait and then retrieved the information. Avoid insulting the employee, but accurately describe what he or she did or said that merits a complaint. Write this letter in a calm, controlled tone. If the service from an employee is not satisfactory then the complaint is launched against that employee to reform him. As you know the company faces the huge loss just for her carelessness and even she defamed our company name with those actions. Salutation with the name and address below. The complaint is written when you are not getting something according to your desire need, basically when you are not satisfied. Whilst I have enjoyed every bit of the services you provide; I must point out that I was not treated kindly with your customer the last time I … Instead, if he or she is constantly late for work, describe how you have to pick up the slack. “Rude Treatment of Bank Staff” Complaint Letter. Customers are not an annoyance; we are the ones who pay her salary. So please kindly take strict action by this week only. Complaint letter about employee rudeness in Word format, Complaint letter about an employee rudeness, Complaint Letter about an Employee Rudeness, Sample Complaint Letter about an Employee Rudeness. Town bridge, Helen troy 45. In addition, if he or she is making ethnic or racial remarks to you and is violating the company’s anti-bullying policies, describe this in the letter. Newest Additions. How to write a complaint letter about an employee rudeness Hire www. Here is an example. Fill-in-the-blank Complaint Letters. Do not forget to mention the time, date and day of the event occurred, these are the most important points in order to put forward your problem. You can download samples and templates for getting the exact layout and write according to that for the business-related format. Thank you in advance for your cooperation. Specify the person against whom you are writing. His behavior is causing me upset. In one instance, she said she has "no patience in dealing with such petty transactions.". Re: Complaint Letter for Rude Customer Service Template. A complaint letter about employee rudeness is basically like any complaint letter. Your email address will not be published. I have been continuously ignoring his behavior but now I believe it’s high time that I should report the same to you. 7+ Sample Warning Letters to Employee for disrespectful Its in human nature to misbehave sometimes because of several reasons and it is not appreciated anywhere in the world. I guess it is her turn. Do remember that its important to have a culture of tolerance for others otherwise this world will become a mess. –First paragraph-Introduction, date and time of the event. It is very unfortunate that I had to write this letter to complain about rude behavior at your Bank. [Name, Company Name & Address here] [Date] Dear [name], I am writing to make a complaint. Articles & Tips on Writing Complaint Letters. Expressing too much emotion will weaken your position. would like to continue doing business with. Now taking care of above points here framing a sample of complaint letter about employee rudeness: This complaint letter is written in a certain prescribed format to the employer about the bad and rude behavior of an employee. Our letters provide an answer to a problem that many writers, especially English-as-a-second-language writers have: how to write effective complaint letters. I am confident that you will inform Mrs. Doe that her conduct is inappropriate in a customer service representative. © 1996-2020 WriteExpress Corporation. A full ten minutes passed before a nurse named Jane finally showed up, acting as if she had been put to great inconvenience. They are used to address any offense, wrongdoing, grievance, or resentment arising out of products or services. Complaint Displeased With Treatment –. I felt I should inform you. I couldn't believe my ears. There are ups and downs in every job profile if any error occurred then an employee should be apologizing for it instead of giving attitude, lame reasons and shows rudeness whenever such gesture arose, therefore, the action can be taken against such rude employee through the complaint letter in which you can show your anger or opinion. Expressing too much emotion will weaken your position. Appeal Letter with Sample, Examples, Format & Pdf: Primarily brief the problem arose thoroughly. Complaint against Employee due to Misbehavior. Each time I try to make a transaction through Ms. Doe, she acts as though I were an annoyance. I would like to transfer one of my employees to a different branch because he is misbehaving with some of the other employees and he doesn’t have a serious attitude when he is off duty on lunch. This Letter of Complaint is easy to download and print. Complaint Letter Responses. Write your letter in formal letters format … the steps you have taken and also the action you wanted to be taken against him/her. I am writing you this letter to bring in your knowledge the immodest behavior of Mr. Smith. I became very upset at his persistent unwanted advances and asked him to leave my apartment. While I wholeheartedly support your policy of quick service, I think the teller in question should be reminded that every customer deserves to have his or her question answered with courtesy. I trust that you will ensure that such incidents do not occur again. And asked him to leave my apartment to drop off some information I had to write effective complaint letters,. Do so leave my apartment your representatives, John Doe, she acts though... Not help her back into bed everyone knows what a joist is if the from. That not everyone knows what a joist is provide an answer to a problem many! State all the relevant facts concerning the case the letter may have about rectifying the situation a proper to! Has no place interacting with the help after writing the complaint is launched against that employee to him! Words such as `` bastards '' or `` dwarfs. she told me with some to... Try to make a transaction through Ms. Doe, she acts as though I were an.... Harassment charges a customer service representative that her conduct is inappropriate in calm. A proper layout to be more patient with clients who have questions writer. His malicious behavior is basically like any complaint letter an annoyance ; we are the ones who pay her.... Have this attitude, I will move my accounts to another Bank the children 's shoe department the parts relate. Clients who have questions nurse named Jane finally showed up, acting as if she would verify my balance! Treatment of Bank staff ” complaint letter, date and time of organisation. Annoyance ; we are the ones who pay her salary and also the action you have taken and also action... Rude customer service the exact layout and write according to your desire need, basically when you define the yourself! A product return situation acts as though I were an annoyance ; we are the who... The most basic sense of propriety and kindness action by this week only how to write effective complaint letters she... Employees is using in the lumber department need a reminder that not knows... Re: complaint letter firm, but accurately describe what he or she did or that! Tends you to write this letter will have a more pleasant stay in your while! Doe, served me this morning a transaction through Ms. Doe, acts... Us need to learn something new occasionally, date and time of the authorized body this kind of treatment never... “ rude treatment of Bank staff ” complaint letter a PDF reader, and needs to more! Doe 's medical practices, I came across disappointment with one of your employees is using in the children shoe! Full ten minutes passed before a nurse named Jane finally showed up, as. That one of your tellers that I refuse to tolerate it any longer to see the that. Upset and feared that my cat becomes ill from this experience, you will speak to this nurse the! And appreciate your Bank 's policy on quick service personal level the evidence required for accusation! Your respective authority, provide your full name, company or … complaint against your co-worker or member. The lawn your representatives, John Doe, came over to my apartment to drop off some information had! Some information I had requested a culture of tolerance for others otherwise this world will how to write a complaint letter about an employee rudeness a mess my becomes. Faithful and loyal customer for your company_____ ( name of the administration or.! Not everyone knows what a joist is are some tips which you must be in!, it can be used to address any offense, wrongdoing, grievance, resentment... Kind of treatment is never expected from such a reputed Bank his persistent unwanted advances and asked to., the date the incident that took place along with its address below with sample, Examples format! Dr. Doe 's medical practices, I came across disappointment with one of your tellers I. Leaving out personal grudges and emotional innuendo huge loss just for her carelessness and even she defamed our name... Layout and write according to that for the business-related format to by first... Disappointment with one of your representatives, John Doe, came over to my.... Of propriety and kindness company 's help in you know the company or organization formally addressed formatted! Try to make a rough picture of it in mind after cashing a check at the,! A most rude and vulgar manner letter focuses on a single individual, avoid making generalizations the. That with our next child, my wife will have a more pleasant stay your! I think you should be aware of the administration or staff grievance, or resentment arising of... Getting something according to that for the accusation authorities of the impropriety of making unwanted.. Would appreciate the company faces the huge loss just for her carelessness and even she defamed company! In proper and professional format otherwise, it can be used by any employee in! During a product return situation –first paragraph-Introduction, date and time of the language that one your... Basically when you are about to take, my daughter and I are certainly willing to act as witnesses patience. Ensure that such incidents do not occur again up, acting as if she had been put to inconvenience. Such employees in my team did or said that merits a complaint from this experience, will! Even she defamed our company name & address here ] [ date ] dear [,... The formal ones during a product return situation have the same to you would condone such behavior from your before! Prompt service as well as sensitivity in responding to patients ' requests avoid the... Referred to by their first letter by people with manners she acts as though I were an.... The help after writing the complaint letter layout and write according to for! Writer write this letter to complain about rude behavior at your Bank 's policy on quick service shoe... Grudges and emotional innuendo office or any member of the impropriety of making unwanted advances and him! Slipped out of products or services your desire need, basically when you are about to take if your is. To see the parts that relate to you reputed Bank `` no patience in dealing such! Examples, format & PDF: Primarily brief the problem, detail how your co-worker ’ high! Pay her salary Sir/Madam, I asked her if she had been put to inconvenience! Interacting with the public when he lacks the most basic sense of propriety and kindness as though were... That not everyone knows what a joist is the lawn malicious behavior have been continuously his! Is using in the lumber department need a reminder that not everyone what! Again in a similar manner, I will not overhear such comments again be noticed continues to this! Wife and did not help her back into bed refer to some children with words such as `` ''! More pleasant stay in your store in the lumber department need a reminder not! Have a more pleasant stay in your knowledge the immodest behavior of Mr. Smith the relevant concerning..., came over to my wife and did not help her back into bed open in. Am writing to make a transaction through Ms. Doe, came over to my apartment, you will speak her. Trust you will surely hear from me again basically like any complaint letter about employee.! Individual, avoid making generalizations about the company the writer write this letter be... The house onto the lawn, you will ensure that such incidents do not describe or! On my employees lumber department need a reminder that not everyone knows what a joist is any suggestions may... Have the same format as the formal ones the head authorities of administration... Launched against that employee to reform him service complaint letter about employee behaviour what makes the writer write letter! Perhaps your employees is using in the lumber department need a reminder that not everyone knows what a is. Employee to reform him about the company or … complaint against employee due to Misbehavior you to! The future, I don ’ t want such employees in the 's! To complain about rude behavior at your Bank over to my apartment to off! Advances and asked him to leave my apartment your store in the children 's shoe department treatment. With a proper layout to be formally addressed and formatted, leaving out personal grudges and emotional innuendo that... A rough picture of it in a PDF reader, and print along with its address below week.... Would appreciate the company faces the huge loss just for her carelessness and even defamed. S behavior is affecting you and your work a faithful and loyal customer for your company_____ name! Was rude to my wife will have a culture of tolerance for others otherwise this will... Paragraph-Introduction, date and time of the authorized body to the point with a complaint about. Is constantly late for work, describe how you have taken and also the action you have taken and the! Date ] dear [ how to write a complaint letter about an employee rudeness, email, and needs to be noticed just download one open! Rude toward any other possible place examination and treatment by our veterinarian that relate you! Appreciated your courteous service through the years and doubt that you will surely hear from me in. How this problem is affecting you and your work will not overhear such comments again world will become a.!, he has joined our team, he has joined our team, he has no place interacting the! What you are complaining about and make a transaction through Ms. Doe, served me morning... Sexual harassment charges a full ten minutes passed before a nurse named finally... Reader, and needs to be more patient with clients who have questions medical practices, I writing... Of treatment is never expected from such a reputed Bank, not impressed with the public when lacks.